Chef Ramsay heads to Scottsdale, AZ, to visit Amy's Baking Company, in the unforgettable episode that had the entire country talking. Ramsay and the patrons find a number of issues with the food and service, but owners Amy and Samy refuse to listen to any critiques. With seemingly no boundaries, this couple has no reservations about yelling at customers who complain. Will this defiant duo listen to Chef Ramsay, or force him to walk away? Find out in an encore of the "Amy's Baking Company" episode of KITCHEN NIGHTMARES airing Friday, Feb. 21 (8:00-9:00 PM ET/PT) on FOX.